Instructions

For this assignment, imagine that you are a health care administrator. You have noticed that some of your employees struggle with the proper way to effectively communicate with patients and their colleagues in a health care setting. You have decided to hold a staff meeting with all employees to discuss this issue and retrain.

Develop a PowerPoint presentation consisting of 10–12 slides (not counting the title and reference slides) to share at this meeting. In your presentation, address the following topics:

the importance of professional communication in the health care setting,

the difference between professional and casual speaking,

the connection between successful interactions and communication and how they can work together to help employees present a professional image to patients, and

two methods employees can use to improve their own communication skills.

Be as creative as possible with this presentation. Try to grab your audience from the start and hold their attention throughout the presentation. You may use pictures, graphics, or other forms of multimedia to illustrate your points. Speaker notes are not required.

In addition to your textbook, you must use at least one peer-reviewed source from the CSU Online Library and one source from a reputable, industry-specific website (nonprofit organizations or government entities). All sources used, including the textbook, must be referenced; paraphrased and quoted material must have companying citations. All references or citations used must be in APA Style.

Resources

The following resource(s) may help you with this assignment.

Citation Guide

CSU Online Library Research Guide

Submit Writing Center Request

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